Shanta Addison

Coordinated Entry Manager

Shanta developed a passion for helping homeless populations over a decade ago when she began working in a homeless shelter with children ages 0-5.  Originally planning to be a lawyer, Shanta completed her B.A. in Political Science from N.C. A&T State University while continuing to work at the shelter.

Several years and various roles in direct service later, including work with domestic violence populations, Shanta continued her education at UNC-Greensboro where she earned a Master of Public Affairs degree with a concentration in Community and Economic Development.

Shanta believes that housing is a right, not a privilege and hopes this role will allow her to utilize her skill set to streamline access to services that improve housing stability and ultimately end homelessness.


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Thurston Alexander-Smith

Homeless Management Information System Administrator

Thurston has a passion for his community. Though he grew up in Charlotte, he visited Raleigh many times a year to visit family. After receiving his bachelor’s degree from Appalachian State University, he continued his graduate work in Sociology at North Carolina State University and has called Raleigh home ever since.

Thurston’s strong belief in the power of social science lead to working with North Carolina’s Homeless Management Information System (HMIS). For the better part of a decade, Thurston has served and supported North Carolina’s homeless service agencies, proving training and technical assistance for dozens of programs.
The Partnership realizes the value of HMIS and strong data in the quest to end homelessness in Wake County. As Homeless Management System Administrator for the Wake County Continuum of Care, Thurston is excited to focus his experience on his home community.


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Kim Crawford

Executive Director

Kim Crawford brings a wealth of housing and homelessness experience to the programs and organizations she has directed.  She holds both a Bachelor of Science in Business Administration and a Master of Science in Corporate Communication from Lindenwood College.  In addition, she has a Master of Arts, in Religion and Theology from United Theological Seminary of the Twin Cities.  Kim is a results-driven leader that uses a “hands-on” leadership style to bring value to organizations and foster relationship building.  As a change agent, she utilizes her strong business acumen to turnaround underperforming programs.  Prior to her arrival at the RWPEH, NC ESG / Homeless Programs office, Kim was the NC ESG Homeless Programs Administrator.  Additionally she has held positions as the Executive Director of two homeless centers: Allied Churches of Alamance County (ACAC), a 96-bed homeless shelter, soup kitchen, and food pantry and Life House, Inc. a shelter for at risk homeless children between the ages of 14 and 20 in Duluth, Minnesota.  

During Kim’s 6-year tenure in NC, she has served on or chaired several North Carolina Coalition to End Homelessness (NCCEH) committees including:  Coordinated Assessment Governance Committee, NC Homeless Management Information System (HMIS) Governance Committee, Regional Lead BoS Steering Committee.  Chaired the Alamance County Interagency Council for Homeless Assistance – ACHICA.   Spearheaded conception and launch for the ACAC Food Pantry, the Alamance County Project Homeless Connect, and facilitated the successful execution of the first ACICHA “Bad Building Tour,” highlighting the poor quality of affordable housing in our communities.  

Through her work, Kim effectively promotes interagency collaboration to develop and sustain a comprehensive system of housing and services designed to maximize the self-sufficiency of individuals and families.

“I’m excited by the opportunity to work with the RWPEH. I have a passion for helping those experiencing homelessness find a better life, something that RWPEH is also dedicated to. I look forward to using my experience to bring the organization’s reach further into the community to assist more people in crisis, and hopefully break the cycle of poverty and homelessness.”



Cheryl Plourd

Deputy Director

Cheryl Plourde has over 10 years of experience in the housing and homelessness field. Prior to working at the Wake Partnership to End Homelessness, she was employed as a Policy and Research Analyst at the North Carolina Housing Finance Agency. Cheryl also spent almost a decade at the Virginia Department of Housing and Community Development (DHCD) as a Housing Program Administrator. In this role, she worked with colleagues to transform the homeless services system through the administration of federal and state homeless grants. This work resulted in the receipt of the Governor’s Teamwork Award for the reduction of homelessness in the Commonwealth of Virginia. Cheryl is from Fayetteville and obtained a Bachelor of Science degree from East Carolina University.  After serving two terms in Americorps, she later received a Master of Social Work degree with a concentration in Social Work Administration, Planning, and Policy practice from Virginia Commonwealth University.


Jasmin Volkel

Coordinated Entry Director

Although a native New Yorker, Jasmin has spent the past decade working to improve the lives of North Carolinians.  She started as a mental and behavioral health case manager in Durham, NC after receiving a bachelor’s degree in Psychology from Duke University. She worked with children and youth at-risk of removal from their homes.  After graduating from NC State University with a Master of Social Work degree, Jasmin worked as a Homeless Management Information System (HMIS) Administrator for several NC Continua of Care (CoC) including the Wake CoC. She has helped inform others on the importance of data when designing and maintaining equitable Coordinated Entry systems both in and out of HMIS.